When to Use a Quote, Estimate, or Proposal: A Small Business Owner’s Guide

I’ll never forget the day a frustrated client called me about a “quote” we’d sent him three months earlier. “Mohnish, you said it would cost ₹50,000,” he said, clearly annoyed. “Now you’re telling me it’s ₹65,000?” The problem? What we’d sent wasn’t actually a quote—it was an estimate. But we’d labeled it “Quotation” at the…

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